Chat and ChatGPT Business
Chat or ChatGPT Business?
ChatGPT Business gives each person on your team a capable assistant for almost any task. Chat puts Zero in a room with your team and your agents, working on the maps, flows and decisions your team keeps in ZeroWidth.
Should we raise the claims threshold?
Nadia's chat · Shared by link
ChatGPT drafted a good case for raising it to $250.
Nadia pasted the summary into an email to Marcus and Dana.
Marcus asked his own chat the same question and got a different answer.
Room · Claims spike, week 39
- Nadia, Marcus, Dana and ZeroRoom
- Reopen rates from the Ledger metricCited
- Hold the threshold at zeroDecided
- Check the reopen rateOct 24
Everyone reads the same answer, and the decision has a date
Where the two part ways.
- 1
The whole team reads one answer
Zero answers inside a room, so the people on the work see the same reply and its sources. Nobody has to paste a summary into an email.
- 2
Zero works on your ZeroWidth work
Zero reads and edits your Compass maps, Workbench flows, Caliper evals, Ledger decisions and Napkin docs. Every edit shows the exact change and waits for a person to approve it.
- 3
Conversations end in a record
A sidebar works one question through, and a person settles it as a decision in Ledger or a change in Compass. When the decision comes due, the room hears back.
- 4
Your agents join the conversation
Flows your team publishes in Workbench join a room as members, and so can Claude Code running on a teammate's machine.
- 5
Private rooms stay private
A private room is invisible to everyone outside it, owners and admins included. In a room, Zero reads only what the whole workspace can see.
When Chat is the right choice
- Your team keeps relaying AI answers to each other by email.
- You want the assistant to work on the same maps, flows and decisions your team does.
- You want each decision recorded with a date to check it.
- You want your own agents answering next to Zero.
Job by job
Who's in the conversation
ChatGPT Business: One person, or a group chat or shared project with teammates.
Chat: A room with the people on the work, Zero and your agents.
What the assistant knows
ChatGPT Business: Your files, connected apps and what you tell it.
Chat: Your workspace's maps, flows, evals, decisions, docs and past rooms.
Making changes
ChatGPT Business: Agent mode works through tasks in apps and on the web.
Chat: Zero drafts edits to your ZeroWidth work, and a person approves each one.
Keeping the outcome
ChatGPT Business: The chat history, or a doc someone writes from it.
Chat: A settled sidebar becomes a Ledger decision with a date to check it.
Other tools
ChatGPT Business: An app directory and MCP servers through Developer mode.
Chat: Any MCP server your admin connects, with approval before Zero changes anything.
Repeated work
ChatGPT Business: Custom GPTs and scheduled tasks.
Chat: Routines that post into a room or brief you directly.
Use ChatGPT for your own work. Use Chat for the team's.
Plenty of teams keep ChatGPT Business for personal drafting and research, and bring the questions that need a team decision into a room in Chat.
- Paste a ChatGPT answer into a room, and ask Zero to check it against your workspace.
- Connect ZeroWidth's MCP server to ChatGPT, and it can read your maps and decisions.
- Email Zero a thread or a file, and pick the conversation up in Chat.
Questions
- Can ChatGPT read our ZeroWidth workspace?
- Yes. ZeroWidth has an MCP server, so ChatGPT and other MCP clients can read your work, and any write waits for a person to approve it.
- Who approves Zero's changes?
- A person on your team. Every change Zero drafts arrives as an approval card first.
Try Chat with your domain.
Bring the question your team keeps asking its own chats into one room.
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